Confidencial Documentation
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  • Getting Started
    • Sending secure PDFs with Confidencial
    • Viewing secure PDFs with Confidencial
    • Sending secure Word docs with Confidencial
    • Viewing secure Word docs with Confidencial
    • Sending secure Excel workbooks with Confidencial
    • Viewing secure Excel workbooks with Confidencial
    • Sending secure images with Confidencial
    • Viewing secure images with Confidencial
    • Sending secure messages with Confidencial
    • Viewing secure messages with Confidencial
    • Protecting content with Confidencial
    • Re-encrypting and changing who can see protected content
  • General
    • How Confidencial Works
      • What is End-to-End Protection
      • In-doc encryption
      • The Confidencial Public Key Registry
      • The Confidencial Private Key Server
      • The Confidencial Log Server
    • Account types
      • Individual
      • Organization
      • Organization administrator
    • File types
    • Key types
      • Cloud-stored keys
      • Device-stored keys
      • Temporary keys
      • Enterprise keys
      • Recovery keys
    • Logging in to the desktop or web app
    • Logging in to Confidencial
    • Encryption policies
    • Selecting encryption recipients
    • Inviting other users to Confidencial
    • Accepting an invite to Confidencial
    • Creating a Confidencial individual account
    • Re-encrypting and changing who can see protected content
    • Confidencial organizations
  • Web App
    • Encrypting a message
    • Decrypting a message
    • Encrypting files and folders
    • Decrypting a .c11 file or .c11.zip file bundle
    • Re-encrypting a Confidencial-protected file or file bundle and changing who can see them
  • Desktop App
    • Installing the desktop app
    • Encrypting files and folders
    • Decrypting a .c11 file or .c11.zip file bundle
  • Microsoft Office Add-ins
    • Installing the Microsoft Office add-ins
    • Opening the task pane
    • Logging in from an Office application
    • Encrypting an entire Word document
    • Encrypting parts of a Word document
    • Decrypting a Word document
    • Re-encrypting a Word document and changing who can see protected content
    • Installing Microsoft Add-ins via the Admin Center
  • Advanced Features
    • Storing keys on your device
    • Loading a key from your device
    • Creating a machine token
    • Obtaining public-private key pairs for use with the Confidencial SDK
  • How to Use Secure Document Request (SDR)
  • Secure Document Send
    • Sending Documents with Secure Document Send
    • Viewing Historical Document Sends
    • Creating a Persistent Share Link
    • Receiving a Persistent Share Link
  • Cloud Protector
    • Connecting AWS S3
    • Connecting Box
    • Connecting Dropbox
    • Connecting Google Cloud
    • Connecting Google Drive
    • Connecting Microsoft Azure Blob
    • Connecting Microsoft OneDrive
    • Connecting Microsoft SharePoint
    • Connecting Server Message Block
    • Connecting Wasabi
    • Connecting On-Premises Storage
  • Enterprise Deployment
    • Connecting your identity provider to Confidencial
    • Creating an S3 bucket for document requests
    • Creating a Cognito user pool to enable S3 bucket access via IDP credentials
    • Deploying the Confidencial Key Server in your environment
      • Configuring an AWS Elastic Container Service (ESC) instance
    • Running a database migration
    • Pushing a container image to your AWS container registry
    • Connecting your identity provider to the Confidencial Key Server
    • Deploying the Confidencial Desktop App to your enterprise users
    • Deploying the Confidencial Office Add-ins to your enterprise users
    • Setting up Microsoft Entra to use an Exchange account to send email notifications
  • Organization Administration
    • Adding members to an organization
    • Pre-loading members into your organization
    • Designating a member as an administrator
    • Creating a recovery key for an organization
    • Monitoring Confidencial usage within an organization
    • Organization-level policies
    • Administrator permissions
  • Command-Line Interface (CLI)
  • Software Development Kit (SDK)
  • Contact Us
  • System Requirements
  • Legal/Licensing
  • How to Access Confidencial Documents for First Time Recipients
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  1. Getting Started

Viewing secure messages with Confidencial

PreviousSending secure messages with ConfidencialNextProtecting content with Confidencial

Last updated 1 month ago

ℹ️ So you’ve received a message protected with Confidencial…now what? This tutorial walks you through how to view the message. Let’s pretend your coworker, Alice, has sent a message (a password) to you, Bob, who has never used Confidencial before. 💡 See for a tutorial on the steps Alice took to send you this message

  1. Along with the protected message from Alice, you will also receive an invitation email to join Confidencial. Click on the button in that email to create your Confidencial account.

  2. After you click the registration link, enter a password and click Continue to create a dedicated Confidencial account or click Continue with Google or Continue with Microsoft to create an account based on an existing Google or Microsoft account, respectively

  3. If prompted, provide consent to Confidencial to access certain information from your Google or Microsoft account. Confidencial requires information such as your email address and name to allow other users to find you and encrypt information for you.

  4. Since this is your first time logging in, click Generate Keys. Confidencial creates your public and private encryption keys at this time. On subsequent logins, the keys you generated will be loaded automatically.

  5. You are now taken to Confidencial’s web app, where you are able to protect and view messages

  6. Copy the Confidencial protected message you received from your messaging tool onto your clipboard. In this example, we use Slack.

    🔑 Since this message from Alice was protected before you created an account and generated , this message was protected with a . All messages protected for you from this point forward are protected with the more secure split keys.

  7. Go back to your web browser and paste the protected message into the input box on the Encryption Tools page

    ⚠️ Be sure to include the “BEGIN CONFIDENCIAL ENCRYPTED MESSAGE” and “END CONFIDENCIAL ENCRYPTED MESSAGE” parts of the protected message when pasting into the input box.

  8. Click Decrypt

  9. You can now view the protected message and copy it into other programs

✅ This is how you view protected messages with Confidencial.

Sending secure messages with Confidencial
split keys
temporary key