Creating a recovery key for an organization
- Once logged in to the desktop or web app, click Recovery Keys under Organization Admin in the sidebar menu
- On the Recovery Keys page, click Create Recovery Key
- Click Download Recovery Key and choose a place to save the recovery key
This will download a private key that can be used to recover (decrypt) any content that is encrypted by or for any member of your organization. Since this private key is generated on your machine, this is the only time the private key is made available for saving (downloading). It is of utmost importance to save this key file in a reliable, secure location.
This creates a recovery key that will be applied to all content encrypted by or for the organization. The public key certificate of the recovery key is now visible on the Keys page in the Organization Recovery Keys table.