Confidencial Official Documentation Site

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This guide shows you how to load a device-stored key from your device. Unlike cloud-stored keys, device-stored keys are not automatically retrieved by the Confidencial app and thus have to be loaded by the user manually. This is an advanced feature that is not enabled by default. If you haven’t opted to store your key on your device, you do not need to follow this guide.

There are two ways to load a device-stored key, described in the sections below:

Loading a key during decryption Loading a key via the Key Management page

Loading a key during decryption

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When you attempt to decrypt protected content and have not loaded the decryption key(s) needed to do so, the Confidencial app will prompt you to load the required key(s)

Open the Confidencial desktop app or go to my.confidencial.io and log in if you haven’t done so already

Load the file or message you wish to decrypt in the Encryption Tools page or open a file in the PDF Protector or Image Protector

Click Decrypt. Since the private key required to decrypt hasn’t been loaded yet, you are prompted to load the key now. Click Load Key From File.

Select the requested key file and click Open

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Your message or file will now be decrypted and the key you loaded will remain available until you log out

Loading a key via the Key Management page

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You can load device-stored keys without attempting to decrypt a message or file via the Key Management page

Open the Confidencial desktop app or go to my.confidencial.io and log in if you haven’t done so already

Click Key Management under the Advanced section of the right sidebar menu

For each key that you want to load, click the appropriate Load Private Key File link

Select the requested key file and click Open

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The key you loaded will remain available until you log out

Loading a key from your device

Loading a key during decryption

Loading a key via the Key Management page